We Love AI JobsB2B Greece- Sales Advisor- Italian speakers
Flowmingo AIThe B2B Sales Advisor sells products and services to customers through inbound and outbound calls or online interactions. The role includes processing orders, answering basic billing questions, and meeting sales and customer-service targets; the posting describes relocation from Egypt to Greece.
Skills & Expertise
Key Responsibilities
Sell products and services while achieving sales targets and maximizing opportunities during customer interactions.
Identify customer needs and recommend suitable products or services using scripts and probing techniques.
Process customer orders, document account details, and answer billing questions.
Full Description
Job Title:
B2B Greece- Sales Advisor- Italian speakers
Job Description
This is a relocation from Egypt to Greece by Concentrix B2B team please reach out to the recruiters assigned for more details.
• The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
• Achieve specific sales targets and maximizing sale opportunities on each and every call
• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Answer billing questions by talking through components of customer accounts
Location:
Egypt, Cairo RHQ
Language Requirements:
Italian (Required)
Time Type:
Full time