We Love AI JobsSpecialist, Customer Acquisition - Trilingual
Flowmingo AIThis customer acquisition role focuses on selling or renewing client products and services through high-volume, mostly outbound customer contact. The role also involves sales forecasting, addressing customer concerns, and maintaining CRM records while working with a sales team.
Skills & Expertise
Key Responsibilities
Sell or renew contracts through customer engagement and high-volume outbound phone and email contacts.
Forecast sales and manage objections, customer concerns, and barriers to product use.
Maintain accurate CRM records and coordinate customer interactions with the sales team.
Full Description
Job Title:
Specialist, Customer Acquisition - Trilingual
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager
Location:
BRA SAO PAULO Rua Tagipuru, 906 Barra Funda
Language Requirements:
Brazilian Portuguese (Required), English (Required), Spanish (Required)
Time Type:
Full time
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