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Specialist, Customer Acquisition - Bilingual (Inside Sales, New Business)

Flowmingo AI
BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos
Full-time
You apply on Flowmingo AI's own careers site

This bilingual inside-sales role engages customers to sell new business and renew contracts for client products or services. The representative manages outbound contacts, sales forecasts, customer concerns, and CRM records while reporting to a Sales Manager.

Full-time
On-site

Skills & Expertise

Inside sales
Outbound sales
Sales forecasting
CRM
Lead qualification
Objection handling
Customer engagement

Key Responsibilities

Engage customers by phone and email to sell products or renew contracts.

Forecast sales, handle objections, and address customer concerns or barriers to product use.

Qualify and convert leads, and maintain accurate customer information in the CRM.

Full Description

Job Title:

Specialist, Customer Acquisition - Bilingual (Inside Sales, New Business)

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of the products or services to customers.

• Provide accurate weekly/ monthly/ quarterly sales forecast

• Mastery of product knowledge and technical understanding of services to assess client requirements

• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

• Manage external competitive pressures and handle objections to retain customers or win new customers

• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

• Work with your team and management to provide a professional experience during all interactions with customers and prospects

• Maintain the customer management system (CRM) to ensure all relevant data is captured

• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts

• Work with a team and report directly to a Sales Manager

Location:

BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos

Language Requirements:

Brazilian Portuguese (Required), English (Required)

Time Type:

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Applications are handled on Flowmingo AI's site