We Love AI JobsAssociate, Renewals Sales
Flowmingo AIThis sales role focuses on renewing customer contracts and selling related services within an assigned territory. You’ll manage frequent outbound customer contacts, maintain CRM records, forecast sales, and work with a team reporting to a Sales Manager.
Skills & Expertise
Key Responsibilities
Sell renewals and services to meet revenue quotas, with potential upselling.
Forecast sales and maintain accurate customer records in the CRM.
Contact customers to address concerns, handle objections, and retain accounts.
Full Description
Job Title:
Associate, Renewals Sales
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Korean
Time Type:
Full time
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