We Love AI JobsAssociate, Customer Acquisition
Flowmingo AIThis customer acquisition role sells Microsoft cloud technologies to small and medium-sized businesses, guiding prospects from first contact through purchase. The work centers on meeting revenue and pipeline targets while building customer relationships across digital and phone channels.
Skills & Expertise
Key Responsibilities
Manage sales from lead qualification through purchase, including customer needs assessment and contract negotiation.
Build revenue pipeline by contacting prospects, creating opportunities, and meeting monthly activity targets.
Explain Microsoft technology offerings and identify opportunities to renew, upsell, or cross-sell.
Full Description
Job Title:
Associate, Customer Acquisition
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
• Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship
• Quarterback sales from lead to purchase; be the main point of contact for customers, leading the sales strategy, overcoming objections and negotiating success
• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with leading cloud technologies
• Obsess over customers and prospects to deliver a world-class customer engagement experience
• Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers
• Position competitive offerings and solutions in the context of customer needs and experiences
• Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies
• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
• Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
• Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers
• Collect feedback from customers and articulate it back to the business: “Voice of customer”
• Ad hoc tasks given
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak
Language Requirements:
Time Type:
Full time
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