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UnisysThis field engineer provides on-site technical support for a federal government client, helping keep computer systems reliable and available. The work includes diagnosing and resolving desktop, hardware, software, network, and printing issues in a corporate Windows environment.
Skills & Expertise
Key Responsibilities
Install, diagnose, maintain, and service computers, printers, and related peripherals.
Investigate and resolve desktop, server, hardware, network, and software issues.
Support customer satisfaction throughout onsite service interactions.
Full Description
What success looks like in this role:
This Technical Field Engineer ensures that our federal government client’s systems stay secure, reliable, and mission-ready through expert on‑site technical support and strong client engagement.
The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
• Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.
• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• Experience with supporting a corporate Windows environment
• Printing (installation, deployment, configuration, disposals)
• Software and Hardware diagnostic skills and building/upgrading PC's
• Test and Tag experience highly regarded
• Minimum of 6 months experience in supporting Deskside support environment
• Ensure customer satisfaction throughout all transactions.
You will be successful in this role if you have:
• NV1 or NV2 security clearance must have for this role.
• Driver's License is required
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
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