We Love AI JobsSpecialist, Renewal Sales
Flowmingo AIThis sales role focuses on renewing customer contracts and may include selling additional services. The representative handles frequent outbound customer contacts, forecasts sales, addresses customer concerns, and keeps customer records up to date.
Skills & Expertise
Key Responsibilities
Sell contract renewals and services within an assigned territory to meet revenue targets.
Forecast sales and handle customer objections or concerns that could prevent renewal.
Maintain customer records and engage customers through frequent phone and email contacts.
Full Description
Job Title:
Specialist, Renewal Sales
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager
Location:
JPN Okinawa 3-25-1 Maejima, Naha-shi
Language Requirements:
English, Japanese (Required)
Time Type:
Full time
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