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ServiceNow Architect

KTek Resourcing
Mississauga, Ontario, Canada
Contract
8,000 – 8,000 / year
AI tools:
OpenAI API
Applications go directly to the hiring team

Join KTek Resourcing as a ServiceNow Architect in Mississauga, where you'll take the lead in designing and implementing innovative solutions within the ServiceNow platform. This role offers the opportunity to work on custom development and integrations while driving the adoption of AI features, all within a collaborative environment.

Contract
Onsite/Hybrid

Skills & Expertise

ServiceNow
AI/GenAI
REST
SOAP
JavaScript
IntegrationHub
CMDB
ITSM

Key Responsibilities

Architect end-to-end ServiceNow solutions for different applications.

Define technical standards and reusable components for platform governance.

Lead architectural reviews and technical workshops.

Full Description

Title : ServiceNow Developer cum Architect

Role : Mississauga, ON (Onsite/Hybrid)

Position: Contract

Client: HCLTech

Role Overview

Experienced ServiceNow Developer cum Architect with strong expertise in ServiceNow platform architecture, custom development, integrations, and SNOW AI capabilities. The ideal candidate will lead technical design, build scalable solutions, and drive the adoption of AI/GenAI features within the ServiceNow ecosystem.

Key Responsibilities

• Architect end-to-end ServiceNow solutions across ITSM, ITOM, CMDB, HRSD, CSM, or custom applications.

• Define technical standards, reusable components, and platform governance.

• Design scalable integrations using REST, SOAP, MID Server, and IntegrationHub.

• Lead architectural reviews, solution designs, and technical workshops.

• Perform hands-on development using JavaScript, Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer.

• Develop and configure Catalog Items, Record Producers, Service Portal components, and UI Builder components.

• Implement and enhance SNOW AI features such as Predictive Intelligence, Automation Discovery, Virtual Agent, NLU, and GenAI.

• Build and manage custom applications using App Engine Studio and Scoped Apps.

Applications go to the hiring team directly