Senior Solutions Architect

Solutions Architect – Senior

Location: Canada

Who We Are

The mission at Scale Computing has always been to change traditional thinking about IT infrastructure and provide an alternative to complex and costly solutions. Scale Computing has provided innovation in storage architecture, hyperconverged infrastructure, edge computing and cloud-based disaster recovery. We are a high-growth technology company that helped create the industry space known as hyperconverged infrastructure. Our vision is to be THE infrastructure for MSPs, small-to-medium IT shops and distributed enterprises.

What We’re Looking For

As a Solutions Architect you will be responsible for providing pre-sales engineering support for selling Scale Computing solutions to existing and potential customers and partners. Solutions Architects will utilize excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum system solutions are provided to customers. Solutions Architects are an integral part of the regional sales team, and are expected to participate in a technical expert capacity to help foster and advance opportunities in the pipeline and relationships with our partners and vendors.

What You’ll Do

Scale Computing is seeking an experienced Solutions Architect to serve the North American sales and channel teams, with a proven ability to see the technical “big picture” and help sales to exceed assigned overlay quotas, close accounts, and build new relationships with potential customers and partners.

* Ability to profile a prospect’s existing infrastructure, extract challenges related to the existing infrastructure, and identify whether or not the Scale solution is a proper fit as a replacement.

* Ability to present and demo the Scale Computing technology as a solution to fit a prospect’s need in response to challenges identified during the profiling exercise.

* Aptitude for building system configurations, articulating value and trade-offs of various infrastructure components, fostering successful pilots and Proofs-of-Concepts.

* Versed in presenting Scale solutions to partners, and engaging to develop strategic technical relationships with partner’s technical staff.

* Accomplish and maintain competitive industry knowledge to position Scale Computing strengths and expose each competitor’s weaknesses.

* Engage completely with the regional field team and actively participate in all aspects of region development

* Interface with other Solutions Architects team members to collaborate, validate and provide occasional coverage during PTO or double-bookings.

* Interface with Channel team members to assist with partner demo and onboarding needs.

* Learn and Maintain knowledge of applications with 3rd party vendors as it pertains to use and integrations SC//Platform.

* Maintains high professional standards at all times. Works honestly and diligently in a consultative manner to build trust and strong relationships with customers, partners and team.

* Career minded and strives for personal, team and company success. Can effectively work across regions and department boundaries when asked.

What You’ll Bring

* 5+ years experience in a technical role and 1+ year with current employer. Pre-sales and/or customer-facing consultant a plus;

* Ability to collaborate with and motivate groups toward accomplishing a task;

* Enthusiastic, self-starter approach to professional challenges;

* Proven track record of selling and delivering services as part of a solution;

* Ability to see and present the technical “big picture" and offer solutions to optimize;

* Strong customer facing and relationship building skills;

* Must be effective in working both independently and in a team setting;

* Ability to provide technical consulting to all range of customers;

* Ability to uncover and develop a technical solution to solve business challenges;

* Experience with infrastructure, networking, enterprise applications, virtualization, systems management, backup, DR and business continuity solutions strongly preferred;

* BA/BS helpful in a technical field (EE, CS, CIS, MIS, or a related discipline);

* Integrity, strong work ethic, high level of personal commitment;

* Excellent business acumen;

* Self-directed, hands-on style;

* Collaborative team player, innovative, able to think outside the box;

* Ability to travel up to 25%

Scale Computing is a global business with offices around the world, thousands of customers, and countless applications running on our industry-leading platforms. We enjoy this success because we have made a conscious effort to build this company by hiring amazing people. Scale Computing was founded on the belief that transparency and collaboration create a culture of ownership, success, and empowerment; more empowered employees are more productive employees. At Scale, we build empowerment through diversity and our core values of the V.O.I.C.E. of the Customer.