Senior Operations Manager

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟲𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟬𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟲-𝟭𝟬 𝗟𝗣𝗔)

Experience: 8+ yrs

Location: Mumbai, Maharashtra, India

Job Type: Full-time

We are looking for an experienced Senior Operations Manager to take end-to-end ownership of day-to-day operations across apparel and garment manufacturing, including factory management, production coordination, order execution, inventory, logistics, and shipment activities.

The ideal candidate will be a strong operational leader capable of managing teams, coordinating multiple departments, identifying bottlenecks, and ensuring production and customer orders are completed accurately and on schedule. The role requires a hands-on approach, strong decision-making skills, and the ability to maintain operational control in a fast-paced manufacturing environment.

Requirements

Key Responsibilities

• Oversee the complete day-to-day operations of the garment manufacturing facility.

• Lead, manage, and coordinate operations and production teams.

• Allocate responsibilities, monitor team performance, and maintain operational accountability.

• Coordinate between production, warehouse, inventory, logistics, and other departments.

• Identify operational bottlenecks and drive timely resolution.

• Ensure production workflows remain aligned with planned schedules and customer commitments.

• Prepare and monitor order sheets, production plans, and pre-production documentation for B2B and B2C orders.

• Track order progress, follow up on pending activities, and ensure timely execution.

• Coordinate with internal teams to ensure orders are processed accurately from production through dispatch.

• Prepare invoices and supporting documentation for domestic and export shipments.

• Coordinate export documentation and ensure timely and accurate shipping bill submissions where applicable.

• Coordinate with logistics partners and courier agencies for pickups, dispatches, and deliveries.

• Monitor shipment status and resolve logistics-related issues promptly.

• Maintain accurate records of orders, production, inventory, shipments, and operational activities.

• Prepare and review MIS reports covering production, orders, inventory, logistics, and fulfilment.

• Monitor operational performance using MS Excel, Google Sheets, and reporting systems.

• Monitor inventory levels and coordinate material requirements with production and procurement teams.

• Ensure timely availability of fabrics, trims, buttons, zippers, packaging materials, and other production inputs.

• Coordinate with vendors and internal stakeholders to prevent material shortages or production delays.

• Establish effective processes to improve operational efficiency, order accuracy, and on-time delivery.

• Provide regular operational updates and performance reports to management.

• Take ownership of critical operational issues and drive corrective actions.

What Makes You a Great Fit

• 8+ years of experience in operations, production, logistics, apparel manufacturing, garment manufacturing, or a closely related field.

• Strong hands-on experience managing factory operations and production teams.

• Proven ability to coordinate multiple departments and operational activities simultaneously.

• Strong understanding of apparel/garment production processes, order execution, and fulfilment.

• Experience managing B2B and B2C order processing and shipment coordination.

• Good understanding of logistics, dispatch, courier management, and delivery operations.

• Experience with export documentation and shipping processes is preferred.

• Strong proficiency in MS Excel, Google Sheets, and MIS reporting.

• Experience monitoring production schedules, inventory, material availability, and operational KPIs.

• Strong vendor, logistics partner, and cross-functional coordination skills.

• Excellent leadership, team-management, communication, and delegation abilities.

• Strong problem-solving and decision-making skills with a practical, hands-on approach.

• Ability to identify operational risks and resolve issues before they affect production or customer commitments.

• Strong attention to detail and ability to maintain accurate operational documentation.

• Ability to work effectively in a fast-paced manufacturing environment with multiple competing priorities.

• High level of ownership and accountability for factory performance, production execution, order fulfilment, logistics, and on-time delivery.