Quality Assurance Lead

Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people’s stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Salary Range - CA$ 70,000 - CA$ 100,000 Per Year

Note:

* TCS does not use artificial intelligence tools for candidate screening or evaluation.

* This posting is for a current vacancy

* The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.

Role Description:

• An Agentic AI QA Lead is responsible for driving the strategy, design, and implementation of autonomous AI agents tasked with testing software applications, moving beyond traditional automation to self-healing, adaptive testing workflows.

• This role requires balancing AI-driven autonomy with human oversight to ensure the safety, reliability, and accuracy of AI agents in rapidly evolving environments.

Core Responsibilities:

• Strategy Architecture: Design and implement agentic AI testing frameworks that automatically generate, execute, and maintain test cases.

• Agent Development Training: Develop and train AI agents to understand application behavior, user workflows, and test objectives. Autonomous Testing Deploy agents that can plan, reason, and act to execute complex testing scenarios with minimal human intervention.

• Evaluation: Quality Control Evaluate AI agent performance, ensuring they make accurate decisions and do not produce hallucinations or false positives. Continuous Improvement Monitor agent performance metrics to continuously improve, refine, and optimize AI-driven testing strategies.

• Guardrails Compliance: Establish safety guardrails and ethical guidelines for AI-driven testing to ensure secure, unbiased, and compliant results. Team Leadership Mentor QA members in AI, prompt engineering, and modern test automation, bridging the gap between traditional QA and AI-native approaches.

• Required Skills: Qualifications AIML Expertise - Strong understanding of Large Language Models (LLMs), Retriever-Augmented Generation (RAG), and agentic systems. Automation Frameworks Experience with modern testing tools (e.g., Selenium, Playwright, Rest Assured) and AI-enabled testing platforms.

• Technical Proficiency: Strong programming skills (e.g., Python, Java) for scripting and integrating AI models. QA Methodologies Deep knowledge of software testing, including API testing, UI testing, and database validation. Problem-Solving Ability to debug and troubleshoot complex, non-determine

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.