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Product Quality Analyst | Remote

Crossing Hurdles
United States
Contract
Applications go directly to the hiring team

As a Product Quality Analyst at Crossing Hurdles, you'll engage in a crucial role focused on enhancing AI model outputs from a user experience perspective. This remote contract position offers the chance to collaborate with cross-functional teams while making an impactful contribution to product safety and usability. With the flexibility of a part-time commitment, you will develop evaluation rubrics and document actionable insights.

Contract
Fully Remote

Skills & Expertise

AI model evaluation
User experience (UX)
Analytical skills
Communication skills
Documentation
Collaboration
Evaluation frameworks
Risk analysis

Key Responsibilities

Design evaluation rubrics to assess AI model outputs from a UX perspective.

Execute tasks to identify risks impacting user experience, safety, or accuracy.

Collaborate to define and uphold product validation and safety standards.

Full Description

Position: Product Validation Expert

Type: Hourly contract

Location: Remote

Commitment: 10–40 hours/week

Role Responsibilities

* Design and develop robust evaluation rubrics to assess AI model outputs from a user experience (UX) perspective.

* Execute product validation tasks to identify risks that could negatively impact user experience, safety, or accuracy.

* Analyze AI outputs to flag usability issues, inconsistencies, or potential failure modes.

* Collaborate with cross-functional teams to define, refine, and uphold product validation and safety standards.

* Translate user insights and evaluation findings into clear, actionable recommendations for model improvement.

* Document results and recommendations with clarity to ensure stakeholders understand user impact.

* Continuously monitor evolving AI product usage and proactively surface emerging UX risks or concerns.

Requirements

* Exceptional written and verbal communication skills with a strong focus on clarity and precision.

* Strong analytical skills and attention to detail when evaluating user risk and usability issues.

* Experience developing and applying evaluation frameworks balancing UX, safety, and performance.

* Ability to clearly document complex findings in an actionable, user-friendly manner.

* Comfortable collaborating across teams in a fast-paced, evolving project environment.

* Self-directed and reliable in a fully remote setting.

Application Process (Takes 20 Min)

* Upload resume

* Interview (15 min)

* Submit form

Applications go to the hiring team directly