Product Manager
ShipdayThe Role:
This is a high-ownership, high-impact position. You'll work directly with our founders, partner with engineering and design, and take full accountability from idea to shipped product.
We don't need someone to manage a backlog. We need someone who falls in love with merchant problems, cuts through complexity, and ships things that actually change how people work.
What you'll own:
* Help refine the Merchant Solutions product and roadmap — shaping what we build next and why
* Build and refine workflows across real-time delivery orchestration, customer experience, AI agents, and third-party integrations
* Translate operational complexity into simple, reliable systems merchants can trust
* Drive activation, engagement, and retention with measurable impact
* Prototype fast — including AI-assisted and vibe-coded solutions — and validate before scaling
* Own the full cycle: problem definition, prioritization, execution, and post-launch iteration
Who You Are:
You've shipped products that real businesses depend on. You understand the messiness of operational workflows and have a genuine instinct for making them feel effortless.
Requirements:
* Bachelor's degree with 3+ years building and shipping SaaS or consumer products
* Experience with SMB merchants, operational tooling, or logistics workflows
* A strong technical foundation — CS background or hands-on engineering experience preferred
* Comfort working across APIs, integrations, and system edge cases
* A strong taste in good design — you know the difference between a product that works and one that feels right
* A high ownership mentality and bias toward action
* Experience taking products from 0→1 or leading major product initiatives
Experience with fulfillment, marketplaces, or real-time systems is a strong plus.
Why Shipday:
We're not building another dashboard. We're building the infrastructure layer that powers local commerce — think Shopify, but for logistics. The businesses we serve don't have operations teams or enterprise software budgets. They have us.
If you want to build AI-powered systems that automate real work for real businesses, and you want to do it at a company where your work ships and matters — we'd love to meet you.
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