Product and Growth Lead

At Domu.ai, we're building the infrastructure that will replace call centers at the world's largest financial institutions. AI agents that handle millions of live calls every day for Fortune 500 banks and insurers, end-to-end. Interactions are 3x-ing monthly. We're hitting problems most startups never see: real-time voice AI at scale, legacy banking infrastructure, enterprise telephony, and working together with regulators.

The role

\ As the Product and Growth Lead you'll.....

* Own the expansion motion across existing Fortune 500 and enterprise clients: identify upsell signals, build the business case, and close expansion revenue.

* Be the connective tissue between product and clients: you'll translate what clients need into product feedback and what product builds into commercial opportunities.

* Lead and systematize the customer success function: create playbooks, define the high bar for client success, and help scale it beyond a single point of failure

* Source, qualify, and develop new market opportunities, new verticals, new geographies, and new partnership channels

* Sit at the intersection of revenue, client success, and strategic expansion. This isn't a traditional sales or account management role.

Why Domu

* Real traction. Post $XXM in revenue, Fortune 500 customers, 12x YoY growth last year

* AI First company with $1M+ revenue per employee.

* Early enough to shape the product, the team, and the culture, and become a key Leader in the company, you will work hand by hand with the founders.

How We Work

* We care about doing great work, and we are very intentional about what we put into our customer hands

* Ownership here is real. You won't be handed tasks from a backlog. You'll see what needs to happen and do it. That's how a small team ships to Fortune 500 customers.

* We hire people whose judgment we trust, then get out of their way.

What You Bring

* 3+ years in growth, partnerships, business development, or a hybrid TAM/strategic account role

* Experience at a Series A or similar hypergrowth startup, you've felt the chaos, the pace, and the stakes

* Strong commercial instincts: you can build a business case, run a discovery call with a compliance officer, and close a deal with a CTO

* Ability to work across functions: you can translate client pain into a Linear ticket and a product roadmap item

* High bar for quality and detail, our clients are banks and fintechs.

* High agency, high accountability

Extras We'd Be Excited About

* Experience in fintech, consulting, debt collection, financial services, or regulated industries

* Background in McKinsey, IB, or top-tier consulting.

* Experience building TAM or customer success functions from scratch, playbooks, onboarding, QA

* Knowledge of voice AI or conversational AI platforms in production

* You've been through the early stages of a startup before and you want that feeling again

Ideal Archetypes

* Strategic Product and Growth or CS lead at a Series A/B startup who handled enterprise accounts and is ready to own growth

* Business Development hire at a fintech or AI company who crossed over into partnerships and wants full ownership

* Founder's right hand at a fast-scaling company, operator with commercial instincts and the credibility to walk into a Nubank meeting and own the room

* Consulting or IB background turned startup operator, loves the pace, hates bureaucracy

What We Offer

* Healthcare

* Weekly stipend for food and transportation

* Gym membership

* Equipment budget

* Whatever tools you need

About The Interview Process

* Intro call with Adriana (Growth & Partnerships Lead)

* Business case and technical challenge

* Interview with Nick (CEO) and Cami (Co-Founder/Product)

* 1-hour working session with the team

* Paid trial