(Principal/Manager) Solution Architect AI

brighter AI is a leading provider of cutting-edge privacy solutions for video and image data, and is proud to be a part of Milestone Systems. Our innovative technology enables businesses to utilize visual data responsibly while maintaining the highest standards of privacy and data protection. Join our passionate team and contribute to shaping the future of AI-driven privacy solutions.

WHO ARE WE LOOKING FOR:

We are looking for an artificial intelligence solution prototyping and sales support consultant to obsess about customer problem solving, solution improvements, and opportunities for growth. You will demo and modify our state of the art computer-vision AI pipeline to solve our customer’s challenges. The exciting prototypes and proof of concepts you build are key to our customers' success. You must have a passion for great customer experience and strong technical skills.

YOUR ROLE AND RESPONSIBILITIES:

* You are responsible for leading a small team of solution engineers.

* You demonstrate solutions to potential customers, identify customer issues and identify opportunities for product improvements.

* You develop prototypes and proof-of-concepts based on customer specific requirements.

* You will manage and respond to customer inquiries via our ticketing system and email.

* You improve team efficiency (AI methods/FAQs, online community, documentation).

IN ORDER FOR YOU TO BE SUCCESSFUL, YOU BRING:

* at least 10 years of experience as a consultant or software developer, 2-3 years in leadership role.

* more than 3 years of experience in solution engineering, presales, or customer support or other technical roles with customer contact.

* knowledge of Python programming on Linux environments.

* experience with containers in scaled Kubernetes cloud environments.

* You have strong communication skills.

ALSO DESIRABLE:

* Experience with SaaS, computer vision, AI, or video management systems is a plus.

* A good understanding of hardware is a plus.

* You are fluent in English, German language skills are a plus.

* We expect a very low frequency of travel of less than once per month.

WHAT WE OFFER:

* Friendly cooperation at eye level - We live and breathe flat hierarchies with a positive feedback culture.

* Innovation where it matters - A challenging position in a company that is changing the world of video data: With you we will make history.

* Creative and entrepreneurial playground - Get a chance to be your own master, define your own tasks, actively contribute and implement your ideas. Grow yourself and grow the success of the company with direct influence from day one.

* Team spirit celebrates diversity - Numerous events to get to know the teams and meet our great visionaries.

* Flexible working hours - Trust-based and goal-oriented working culture.

* Benefits to smooth your ride in life - Public transport ticket with a 50% subsidy and a huge discount on Urban Sports Club memberships.

* Boost your learning – we’ll fund it - We offer a generous learning budget so you can improve your skills.

* Loft-office in central Berlin - With free drinks and a large balcony with barbecue.