People Operations Specialist - Fully Remote

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: HR Operations Expert

Type: Contract

Compensation: $55–$80/hour

Location: Remote

Role Responsibilities

* Build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.

* Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.

* Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.

* Design HRIS work scenarios with data updates and benefits enrollment based on rule-based eligibility outcomes.

* Ensure scenarios are challenging and require long sessions of focus.

Qualifications

Must-Have

* 3+ years in HR operations or people operations.

* Expertise in HRIS (e.g., Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, or FLSA classification.

* Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.

* Clear written communication; articulate reasoning step by step and encode into deterministic rubrics.

Preferred

* SHRM-CP / PHR certification.

Compensation & Legal

* Hourly contractor

Application Process (Takes 20–30 mins to complete)

* Upload resume

* AI interview based on your resume

* Submit form

Resources & Support

* For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome

* For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.