Nokia Engineer SME

Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people’s stories across our workforce and implemented through equitable workplace policies and processes.

About TCS:

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Skills and Responsibilities:

• SME to assist with Nokia’s 5520 AMS and Altiplano (the Management Platforms) and 7360.

• Proficient with Nokia’s Management Platforms, and Fixed Networks Devices (ONT, 7360, MF-2, SF8-M) including FX4, FX8, FX16, SF8-GW, SF-8M, MF-2, Altiplano, AMS 5520. good years of experience.

• SME shall support Operations, engineering and technology teams associated with the as-built configurations associated with deployments within the lab facility.

• Assisting Engineering Team with the testing and verification of new software or network changes related to the Suppliers devices within the lab facility.

• Provide Engineering support to architectural choices surrounding Suppliers products.

• Creation of method of procedures (MOP) and deployment of the MOP in the network with operation teams.

• Deploy and implement of network changes using the best practice approach.

• As required, act as liaison with Nokias internal TAC and RD organizations for technical issues including execution of proactive deliverables, faster restoration and dedicated engagement.

• Troubleshooting of network issues.

• SME will guide and assist teams as they monitor and assess performance against SLA and expected improvements alleviation of specific problems or potential future occurrence of problems, on a regular and as need basis, providing insight into real and potential threats lurking in network (SW and HW).

• Act as a SME in guiding and establishing performance metrics identifying key areas of service management.

• Facilitate identification of control mechanisms and critical action recovery paths for system and network components.

• Perform or be focal point for scheduled network health check audits and assist in network performance analysis, leveraging the toolkits provided. Assist with operational readiness, preparation and execution for network upgrades, network changes, and retrofits. Including MOP validation and testing (where applicable), and may include occasional maintenance window assist, where agreed to in writing ahead of time.

• Assist in operationalizing new Nokia technologies into the environment, including but not limited to, procedural assist (troubleshooting maintenance procedures, method of diagnosticrestoral documentation and playbooks), platform assist readiness, alarm

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

Note:

* TCS does not use artificial intelligence tools for candidate screening or evaluation.

* This posting is for a current vacancy

* The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.