Instructional Designer

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

A SNAPSHOT OF YOUR ROLE

We are seeking a creative and detail-oriented Instructional Designer to develop engaging e-Learning content and multimedia learning experiences. The ideal candidate has strong writing skills, a solid understanding of instructional design principles, and hands-on experience creating digital learning materials, including videos and interactive modules.

KEY RESPONSIBILITIES

• Design, develop, and implement e-Learning courses and training materials based on learning objectives

• Create storyboards and visual concepts for e-Learning modules and videos

• Develop interactive learning experiences using authoring tools and multimedia elements

• Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy

• Edit and produce instructional videos, presentations, and other digital assets

• Apply instructional design models (e.g., ADDIE) and adult learning principles

• Review and revise content based on feedback and performance metrics

• Ensure all materials meet quality standards and are aligned with organizational goals

A BIT ABOUT YOU

• Proven experience as an Instructional Designer, e-Learning Developer, or similar role

• Strong video design, editing, and multimedia production skills

• Proficiency in Microsoft Office (Word, PowerPoint, Excel)

• Experience using Canva for visual content creation

• Hands-on experience with Articulate 360 (Storyline/Rise)

• Knowledge of e-Learning design best practices and instructional design methodologies

• Strong attention to detail and organizational skills

• Ability to manage multiple projects and meet deadlines

Join the A-Team and experience the A-Life!