Head of HR & Administration

Our goal is to significantly improve the healthcare sector in a completely new way: a software platform that transforms the daily lives of medical practices and patients.

Our vision is a Software as a Service to help digitalize the healthcare industry. We developed AlfaDocs, the first 100% all-in-one cloud platform for Patient Relationship & Practice Management.

We are looking for an experienced Head of HR & Administration (all genders) to lead our HR and Administration teams, currently consisting of 5 team members. The ideal candidate is someone who is capable of driving strategic initiatives while maintaining direct oversight of critical operational activities within their departments.

Responsibilities

Human Resources:

* Oversee and develop all HR processes, including recruitment, onboarding, employee development, and performance management across the organization

* Ensure the effective administration of payroll operations for Italy and Germany, setting standards and ensuring accuracy

* Management of employment contracts for Italy and Germany, establishing best practices and ensuring compliance

* Design and drive HR strategies that support and advance business goals and objectives

* Safeguard legal and policy compliance, proactively monitoring adherence to labor laws and internal regulations

* Champion initiatives focused on employee relations, engagement, and well-being, fostering a positive workplace culture

* Manage benefits administration and compensation strategies

* Lead the development and continuous improvement the training and development programs that promote leadership capability and employee growth

Administration

* Oversee and develop daily office operations (incl. Office Management & Accounting), ensuring a productive and efficient work environment

* Serve as a constructive sparring partner to our Teamlead Administration

Requirements

* Proven experience in a similar position in HR & Administration, preferably within a fast-growing company

* Strong leadership skills with experience managing and developing teams

* Experience in talent acquisition, employee engagement, and performance management

* In-depth knowledge of Italian labor law and GDPR

* Strong organizational and problem-solving abilities

* Ability to thrive in a dynamic, fast-paced environment

* You have strong working knowledge of AI/LLM tools and can design effective prompts, refine outputs, and apply AI to real‑world tasks with minimal guidance

* Fluent in English and native-level Italian

Administrative Info

* Hybrid-setting: you would need to come to our office in Milan (near Milano Certosa) on a weekly basis (3 days per week).

* Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break

* Equipment: laptop, phone, headphones, keyboard, mouse, and a dedicated office monitor.

* Start date: May/June 2026

Benefits

* Welfare bonus on a monthly basis

* Bonus for paid English or German language courses.

* Training courses, books, workshops, and team-building activities for personal and professional growth.

* Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.

* Team Building Budget

* Team Development Budget

* Regular company reunions (yearly meetups, Christmas dinner)

* Snacks and fruit are always available in the office, along with good beer at the end of the week.