Enterprise Sales Solutions Consultant (French)

We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

* Quality: conversations that feel authentic and on-brand.

* Experience: effortless shopping from chat to checkout.

* Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About The Role: We are looking for a highly skilled Associate Solutions Consultant to join our dynamic sales team in Paris. You’ll act as a trusted advisor, guiding clients through technical and business challenges to implement cutting-edge solutions. You will work closely with our Sales, Product, and Engineering teams to design and deliver customized demos, proofs-of-concept (POCs), and technical guidance to showcase the value of our platform.

This role is sales-first: your success comes from your ability to guide customers, communicate value, and influence decisions, not from production coding.

What You'll Do:

* Collaborate with sales to understand customer pain points, current processes, and desired outcomes.

* Showcase our solutions through tailored demos and presentations that align with client needs.

* Configure and optimize workflows within our platform to demonstrate real-world use cases.

* Assist customers with API integrations, Webhooks, and basic Python scripting to enhance automation.

* Execute proof-of-concept initiatives to validate our platform’s fit for enterprise clients.

* Assist in crafting compelling responses to customer requests for information.

* Guide enterprise customers on leveraging our solutions to maximize efficiency and ROI.

* Educate sales and customer success teams on best-in-class demonstrations and sales methodologies.

Who You Are:

* 2+ years of experience in sales engineering, pre-sales consulting, or technical sales in a SaaS or tech environment

* Full fluency in the both the French & English languages is a firm requirement

* Comfort discussing and explaining APIs and Webhooks at a conceptual level.

* Strong presentation and communication skills, with experience engaging C-Level executives.

* Familiarity with customer support or helpdesk workflows from a business perspective.

* Background in value-based selling methodologies.

Who typically thrives in this role:

* Account executives or account managers who enjoy discovery and demos

* Sales engineers or solutions consultants with a commercial focus

* Customer-facing consultants who regularly present to decision-makers

* SDRs or BDRs who have supported complex, long-cycle sales

Nice-to-Have:

* Experience in the e-commerce sector.

* Ability to automate business processes and understand complex technical architectures.

* A passion for scaling sales processes and driving customer-centric solutions.

AI at Gorgias

At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias

By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.

Diversity & Inclusion at Gorgias

We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us at [email protected].