Enterprise AI Architect

Enterprise AI Architect1

Enterprise AI Architect

Location: San Jose, CA – Onsite

Experience: 8+ Years

Role Overview

We are looking for an experienced Enterprise AI Architect to assess enterprise RTB operations and design AI-first, predictive, and autonomous managed services solutions. The role will work closely with US-based business and IT stakeholders and coordinate with offshore AI teams.

Key Responsibilities

• Identify high-value AI/Agentic opportunities across L2C, S2P, Finance, and RTB operations.

• Analyze ServiceNow/Jira incidents, SOPs, and operational processes to identify automation opportunities.

• Design AI agents, multi-agent workflows, RAG solutions, and self-healing automation.

• Architect AI solutions across Oracle Fusion, Salesforce, Zuora, MuleSoft/OIC, and AWS.

• Establish Human-in-the-Loop controls, security guardrails, and AI governance.

• Ensure compliance with SOX, ITGC, SoD, PII, and data privacy requirements.

• Lead onsite AI workshops, POCs, and innovation initiatives with senior stakeholders.

• Define AI performance metrics, ROI, operational efficiency, and cost optimization.

Required Skills

• 8+ years of Enterprise Architecture experience with 3+ years in AI/ML, GenAI, or Intelligent Automation.

• Strong hands-on experience with Agentic AI / LLM frameworks such as LangChain, LangGraph, CrewAI, or AutoGen.

• Strong knowledge of LLMs, prompt engineering, RAG, and AI agent architecture.

• Experience with at least two enterprise platforms: Oracle Fusion, Salesforce, Zuora, or RevPro.

• Strong understanding of REST/SOAP APIs, MuleSoft, OIC, AWS, and OAuth.

• Experience with AI governance, security, observability, and enterprise integration.

• Excellent stakeholder management and communication skills with the ability to work directly with US business and IT leadership.

Good to Have

• Experience with Datadog/APM and AI-Ops monitoring.

• ITIL, DevOps, SOX, or enterprise governance experience.

• Experience delivering AI POCs and driving enterprise AI adoption.

• Prior onsite consulting experience in the US.