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Email Marketing Client Manager

Huzzle.com
Remote (South Africa)
Full-time
You apply on Huzzle.com's own careers site

This role manages eCommerce client relationships and develops email and SMS strategies using Klaviyo. You’ll oversee campaigns and automated flows, analyze performance, and work with creative teams to improve retention and revenue.

Contract
Fully Remote
2–5+ years

Skills & Expertise

Klaviyo
email marketing
SMS marketing
segmentation
personalization
A/B testing
lifecycle marketing

Key Responsibilities

Manage client relationships and develop email and SMS marketing strategies.

Build and optimize campaigns, automations, and key lifecycle flows in Klaviyo.

Analyze campaign metrics and present reporting and recommendations to clients.

Full Description

About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing eCommerce brands, digital agencies, and SaaS companies across MarTech and DTC sectors.

Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are hiring an experienced Email Marketing Client Manager to lead client accounts and execute high-performing email marketing strategies.

This is a remote email marketing role ideal for someone with strong Klaviyo expertise, client management experience, and a proven track record in driving revenue through email and SMS campaigns.

Key Responsibilities

• Manage and grow relationships with multiple eCommerce clients

• Develop and execute Klaviyo email & SMS strategies (campaigns, flows, automations)

• Build and optimize key flows (welcome, abandoned cart, post-purchase, winback)

• Oversee campaign planning, scheduling, and execution

• Analyze performance metrics (open rates, CTR, revenue per recipient) and optimize campaigns

• Conduct client calls, reporting, and strategic reviews

• Collaborate with designers and copywriters to deliver high-converting campaigns

• Identify upsell opportunities and contribute to account growth

Requirements

• 2–5+ years of experience in email marketing or lifecycle marketing

• Hands-on experience with Klaviyo (mandatory)

• Proven experience managing client accounts (agency or in-house)

• Strong understanding of segmentation, personalization, and A/B testing

• Experience working with eCommerce/DTC brands

• Data-driven mindset with strong analytical skills

• Excellent communication and stakeholder management abilities

• Ability to manage multiple accounts in a fast-paced remote environment

Benefits

🌎 Fully remote role with flexible working environment

🛍️ Work with fast-scaling eCommerce brands globally

🚀 Deep exposure to advanced Klaviyo strategies and retention marketing

📈 Clear career progression into senior marketing or account leadership roles

🎯 Performance-based bonuses and incentives

Applications are handled on Huzzle.com's site