DSA- Department of Student Affairs

This role is for one of Weekday’s clients

Salary range: Rs 600000 - Rs 900000 (ie INR 6-9 LPA)

Min Experience: 1 years

Location: Delhi , NCR, Punjab

JobType: full-time

Requirements

Key Responsibilities:

Communication & Representation

• Represent the company in all on-campus forums, meetings, and events.

• Act as a bridge between students and the central team.

• Host and moderate events, webinars, and student town halls.

Event Management & Student Engagement

• Plan, organize, and execute high-impact events, orientations, contests, and celebrations.

• Lead student clubs and interest groups, fostering active participation and leadership.

• Develop and implement new community engagement initiatives.

Data Management & Documentation

• Maintain up-to-date records of student involvement, grievances, events, and resolutions.

• Submit regular reports with insights and suggestions.

• Use tools like Excel/Sheets, CRM for data tracking.

Leadership & Student Support

• Serve as a mentor and guide for students facing academic or personal challenges.

• Manage student grievances and maintain a safe, inclusive environment.

• Promote a culture of discipline, mutual respect, and responsibility.

University Liaison & Diplomacy

• Build and maintain strong working relationships with university staff and authorities.

• Ensure the company is seen as a professional, value-adding partner.

• Coordinate with campus departments for approvals, venue bookings, and support.

Core Skills & Competencies

1. Exceptional Communication & Public Speaking

• Fluent, confident, and engaging speaker.

• Able to address large groups, moderate discussions, and represent us in formal settings.

• Skilled in adapting tone and language based on audience – students, university officials, or partners.

2. Event Planning & Creative Campaigning

• Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc.

• Brings fresh, innovative ideas that reflect students’ interests and align with our goals.

• Manages budgets, timelines, vendors, and promotion strategy effectively.

3. Pulse of the Community

• Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences.

• Designs engagement activities that spark joy, pride, and belonging within the student body.

• Creates campaigns that are not only fun but mission-driven.

4. Club & Community Management

• Leads multiple student clubs and interest groups.

• Identifies leaders within the student body and grooms them for responsibility.

• Oversees regular student activities, ensuring participation and purpose.

5. Leadership & Decision-Making

• Strategic thinker and action-oriented.

• Assigns roles, holds people accountable, and maintains discipline.

• Balances warmth with authority; commands respect while remaining approachable.

6. Responsiveness & Reliability

• Available beyond the standard 9–5 schedule, especially in crisis or event situations.

• Maintains prompt communication via calls, emails, and messages.

7. Emotional Intelligence & Empathy

• Capable of handling student grievances with understanding and discretion.

• Maintains emotional balance under pressure and helps students regulate theirs.

• Serves as a trusted advisor during difficult transitions or conflicts.

8. Professionalism & Diplomacy

• Handles university relations with maturity and tact.

• Knows when to escalate issues and when to resolve them independently.

• Builds trust-based relationships with faculty and administration.

9. Conflict Resolution & Crisis Management

• Anticipates brewing issues and neutralizes them early.

• Manages student-to-student or student-to-administration conflicts calmly.

• Capable of stepping in as a strong but fair mediator.

10. Data Tracking & Documentation

• Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc.

• Ensures every interaction, event, and outcome is documented and reported with transparency.

• Obsessed with optimization based on numbers and patterns.

11. Negotiation & Persuasion

• Able to influence stakeholders—students, university partners, vendors, etc.—towards favorable outcomes.

• Communicates value propositions effectively in both informal and formal situations.

• Skilled in proposal creation and pitching our value-add to institutions.