Devops with AI Implementation

Title : Devops with AI implementation

Location : Toronto, ON (Hybrid 2 days)

Position Type: Contract

Required Skills, Experience and Qualifications:

AI Tooling Enablement & Operations:

* Act as the primary technical point of contact for GitHub Copilot, Atlassian Rovo AI or AI-enabled CI-CD platforms

* Support POC execution, evaluation, and production rollout of AI features — including Copilot features, Rovo AI capabilities, and any AI capabilities for CI platforms in scope.

* Develop and maintain SOPs, FAQs, onboarding guides, and best-practice documentation for AI tool adoption

* Coordinate vendor-led and internal training sessions

* Track adoption metrics, usage patterns, and support volumes; produce executive-ready dashboards and insights

* Stay current on AI tooling releases, evaluate new features, and communicate operational impact, limitations, and enterprise readiness

* Intake Management & Governance

* Own end-to-end intake management for Dev AI tools, feature requests, Jira/Confluence customization, and platform configuration requests

* Perform initial triage: clarify requirements, validate completeness, assess feasibility, and route appropriately

* Create and manage ServiceNow tickets including change requests, support tasks, request workflows, and intake dashboards

* Maintain Jira and Confluence as the system of record for intake documentation, approvals, POC/pilot tracking, and decision logs

* Ensure all intake and enablement activities align with enterprise standards, security reviews, Responsible AI policies, and compliance requirements

Required Skills & Experience:

* Strong experience with Java development – Spring Boot, Microservices, etc

* Strong experience with hands-on experience using AI-powered developer tools (GitHub Copilot, Atlassian Rovo AI, or comparable)

* Strong understanding of DevOps, CI/CD pipelines, and infrastructure-as-code practices

* Deep experience with the GitHub ecosystem

* Strong hands-on experience with the Atlassian platform: Jira (project/board configuration, automation rules, JQL, etc), Confluence (spaces, templates, macros, etc), and Rovo AI capabilities

* Develop and maintain Power BI dashboards to track adoption, usage, support metrics, and operational KPIs

* Solid experience with ServiceNow: change requests, request workflows, support tasks, dashboards, and reporting

* Proficiency in scripting languages (Python, PowerShell) and REST API integrations

* Working knowledge of developer tooling ecosystems (VS Code, Visual Studio, JetBrains IDEs)

* Strong written communication skills — ability to produce intake summaries, SOPs, training materials, and executive-ready documentation

* Excellent stakeholder coordination skills across CIO, platform, security, and delivery teams

* Familiarity with Responsible AI principles

* Experience with enterprise-scale AI tool rollouts (POC, pilots through production enablement)

* Knowledge of MCP (Model Context Protocol) servers and AI agents

* Background in enterprise software license management and cost optimization