We Love AI JobsCustomer Service Advisor with Azerbaijani
Flowmingo AIThis is an office-based customer service role in Tbilisi supporting consumers with device use and maintenance. The advisor aims to resolve customer needs and improve satisfaction, and must be fluent in Azerbaijani and English.
Skills & Expertise
Key Responsibilities
Advise consumers about using and maintaining their devices.
Identify customer needs and offer suitable solutions.
Contribute to the support process to improve service quality.
Full Description
Job Title:
Customer Service Advisor with Azerbaijani
Job Description
This position is suitable for candidates who want to work in the office and are looking for standard working time. We need your skills!
So, what’s the role all about:
· Advising and supporting the consumers on their experience and maintenance on the devices
· Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible solution
· Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients
You are a good fit for the role if you are:
· Fluent in with Azerbaijani and English
· Experienced in a call centre environment is an advantage
· Active listener with positive attitude and tone of voice
· Familiar with OS MS Windows & Office and Internet applications
· Well-developed customer orientation skills
What you can expect from us:
· Working Hours 24/7
· Office based position
· Comprehensive initial training and onboarding
· Competitive salary
· Medical insurance
· Life insurance
· Performance bonus
· Transport allowance
· Meal vouchers
· Various career development opportunities
· Holiday pay
· Team and Concentrix events
We can't wait to meet you!
Who are we:
Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.
Location:
GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs
Language Requirements:
Azerbaijani, English
Time Type:
Full time
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