Conversational AI Delivery Manager - Studentjob.fr

IAG France is a consulting firm operating at the intersection of AI, data platforms, industrial systems, and complex architectures.

We support large enterprises and mid-sized companies on high-impact transformation programs: AI-driven products, intelligent automation, data platforms, and next-generation systems.

Our approach is simple:

* Understand complex environments

* Deliver, not just advise

* Bring pragmatic innovation, not buzzwords

The Mission

As part of a strategic program, we are looking for a Conversational AI Delivery Manager to lead the end-to-end delivery of AI-powered conversational solutions.

You will work on advanced use cases involving:

LLMs, Agentic AI, chatbots, voicebots, and conversational interfaces at scale.

Your Responsibilities

* Lead end-to-end delivery of Conversational AI projects

* Define and drive project roadmap, priorities, and execution strategy

* Coordinate cross-functional teams: AI Engineers, Designers, Product, Business stakeholders

* Act as the main client-facing contact on delivery topics

* Ensure alignment with technical constraints, quality standards, and SLAs

* Monitor KPIs, performance, and delivery health

* Identify risks and drive mitigation strategies

* Lead client rituals: weekly reviews, demos, retrospectives

* Translate business needs into clear, actionable plans

* Drive continuous improvement and scalability of AI systems

* Support backlog prioritization and Agile execution

* Ensure strong visibility through reporting and dashboards

Profile

Must have:

* Proven experience delivering LLM / Agentic AI / Conversational AI projects

* Strong understanding of chatbots, voicebots, NLU, STT/TTS ecosystems

* Experience in client-facing delivery roles

* Strong command of Agile / Scrum methodologies

* Excellent communication and leadership skills

* Ability to manage complex, high-stakes environments

* Data-driven mindset

* Fluent English

Nice to have:

* Additional EU language (French, German…)

* Experience with tools like Jira, Smartsheet

* Strong interest in AI innovation and emerging technologies

Why join us?

* Work on cutting-edge AI systems (LLM, Agentic AI)

* Be part of real-world delivery, not just strategy

* High exposure to complex, large-scale environments

* Join a team with a strong innovation & builder mindset

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