Business Operations Coordinator

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Operations Coordinator in Canada.

This role sits at the intersection of operations, data management, and sales support within a fast-paced e-commerce and distribution environment. You will play a key part in ensuring accurate reporting, smooth backend operations, and effective coordination between internal teams, resellers, and external partners. The position requires strong analytical skills, excellent Excel proficiency, and the ability to manage multiple operational workflows simultaneously. You will also support outbound communication efforts, helping align sales teams and stakeholders around performance goals and updates. With exposure to retail portals, PIM systems, and large-scale data workflows, this role offers a hands-on opportunity to support business efficiency and growth. It is ideal for someone who thrives in structured, detail-oriented environments and enjoys keeping complex operations running smoothly behind the scenes.

Accountabilities

* Maintain and update Excel-based reports tracking sales data, cost changes, POS performance, and operational metrics using advanced formulas such as VLOOKUP and data modeling functions.

* Analyze and organize large datasets using structured templates to generate clear insights and performance summaries.

* Manage reseller and manufacturer portals, including product listings, catalog updates, inventory tracking, and content uploads.

* Support backend operational workflows by ensuring accurate and timely updates across multiple systems and platforms.

* Conduct outbound communication, including cold calls and follow-ups with reseller representatives and internal stakeholders to align on objectives and updates.

* Assist sales teams with coordination of account activities, presentations, training materials, and performance reporting.

* Support PIM system updates, including product data, imagery, and content management.

* Contribute to process documentation, SOP creation, and continuous operational improvements.

Requirements

* Strong English communication skills, both written and verbal.

* Advanced Excel proficiency, including experience with VLOOKUP, formulas, pivot tables, and data manipulation.

* Experience in outbound communication, including cold calling and stakeholder follow-ups.

* Familiarity with e-commerce platforms, reseller portals, or product catalog systems.

* Strong organizational skills with the ability to manage multiple tasks and priorities effectively.

* Detail-oriented mindset with a strong focus on accuracy and consistency in data handling.

* Ability to work independently in a remote, fast-paced operational environment.

* Bonus: experience in e-commerce, merchandising, account coordination, or customer support roles.

Benefits

* 100% remote work flexibility from anywhere.

* Competitive USD-based compensation with bi-monthly payouts.

* Up to 14 days of paid time off annually from day one.

* Paid public holidays in line with applicable regulations.

* Exposure to global e-commerce operations, reseller systems, and retail data workflows.

* Supportive and collaborative team environment with long-term growth potential.

* Opportunity to develop skills in analytics, operations, and sales support functions.

* Structured and stable full-time role with consistent weekday working hours.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.