We Love AI JobsBPS Client Service & Support Representative Senior
AmountThis senior client service and support role is described in terms of handling complex work with limited oversight and serving as a subject matter expert. It also includes managing projects or processes, coaching colleagues, and influencing policies and procedures.
Key Responsibilities
Manage large projects or processes with limited manager oversight.
Coach colleagues and review or delegate work to lower-level professionals.
Influence policies, practices, and procedures while addressing complex problems.
Full Description
• Recognized subject matter expert • Manages large projects or processes • Limited oversight from manager • Coaches, reviews and delegates work to lower level professionals • Problems faced are difficult and often complex • Influences others regarding policies, practices and procedures
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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