We Love AI JobsAsesor Telefonico de Servicio al Cliente- Leon
Flowmingo AIYou’ll assist customers across service channels, using workplace tools and established processes to provide guidance and meet department goals. The posting seeks customer-service experience, basic computer skills, and basic Excel knowledge; on-site work and schedule availability are required.
Skills & Expertise
Key Responsibilities
Assist customers across service channels and provide guidance in each interaction.
Use workplace tools and follow service processes and best practices.
Work toward the department’s service goals while adapting to customer needs.
Full Description
Job Title:
Asesor Telefonico de Servicio al Cliente- Leon
Job Description
Brindar al cliente la mejor experiencia en cada interacción en los diferentes canales de servicio, através de la correcta utilización de herramientas de trabajo, aplicación de procesos y buenas prácticas de servicio al cliente. A fin de brindar la mejor asesoría y alcanzar las metas establecidas por el departamento.
Requisitos:
Experiencia previa en servicio al cliente (deseable)
Conocimiento y manejo de computación
Manejo de Excel Básico
Disponibilidad de horarios
Disponibilidad para trabajar desde sitio
Competencias:
Orientación al cliente
Responsabilidad
Adaptable al cambio
Ser proactivo
Compromiso
Brindar al cliente la mejor experiencia en cada interacción en los diferentes canales de servicio, através de la correcta utilización de herramientas de trabajo, aplicación de procesos y buenas prácticas de servicio al cliente. A fin de brindar la mejor asesoría y alcanzar las metas establecidas por el departamento.
Requisitos:
• Experiencia previa en servicio al cliente (deseable)
• Conocimiento y manejo de computación
• Manejo de Excel Básico
• Disponibilidad de horarios
• Disponibilidad para trabajar desde sitio
Competencias:
• Orientación al cliente
• Responsabilidad
• Adaptable al cambio
• Ser proactivo
• Compromiso
CALL US HOME:
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.
Learn more:
Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Learn more:
Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
Location:
NIC Leon - Frente al parte central de León, edificio CLARO, 2do piso
Language Requirements:
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents