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Genesys

Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Website
193 open positions

Locations

  • Chennai Flexible13
  • Toronto Flexible10
  • Tokyo Flexible9
  • Manila Flexible8
  • Budapest Flexible6
  • Paris, France6
  • Sao Paulo, Brazil6
  • Sydney Flexible6
  • Galway, Ireland4
  • London Flexible4
  • Singapore Flexible4
  • Amsterdam Flexible3

Teams hiring

Open Positions at Genesys

SR. Principal AI Solutions Architect, Customer Success

External

Genesys

Texas, USA
Full-time
159,500 – 280,500
Genesys Cloud AI Studio
Agentic Virtual Agents
AI Copilots
Predictive Engagement

Services Engagement Executive

External

Genesys

Sao Paulo (Flexible)
Full-time

AI and Experience Orchestration Director (Sales Overlay)

External

Genesys

Indiana, USA
Full-time
134,000 – 235,600

Customer Success, Director

External

Genesys

North Carolina, USA
Full-time
128,700 – 226,300

Senior Sales Operations Analyst

External

Genesys

Remote - Sao Paulo, Brazil
Full-time

Total Rewards Partner – Asia Pacific

External

Genesys

Sydney, Australia
Full-time

Senior Partner Account Manager — GSI & Tech Alliances

External

Genesys

Frankfurt (Flexible)
Full-time

Sr. Director, Enterprise Sales, Public, Utilities, Life Sciences and Service Provider (PULS) Germany

External

Genesys

Germany
Full-time

Senior Account Executive - FSI

External

Genesys

Paris, France
Full-time

Senior Account Executive, Enterprise

External

Genesys

Frankfurt (Flexible)
Full-time

Business Development Representative

External

Genesys

Santiago, Chile
Full-time

Technical Project Manager, Facilities

External

Genesys

Virtual Office (New York)
Full-time
104,000 – 183,000

Director Customer Success

External

Genesys

Paris, France, Office
Full-time

Principal AI Solutions Architect, Customer Success

External

Genesys

Netherlands
Full-time
Genesys Cloud AI Studio
CoPilot
Agentic Virtual Agent

Principal Software Engineer

External

Genesys

Portugal
Full-time
MCP
A2A

Staff Software Engineer

External

Genesys

Portugal
Full-time
MCP
A2A
LangGraph
AutoGen

Web Software Developer Intern (WFM)

External

Genesys

Toronto (Flexible)
Internship

Web Software Developer, Intern (WFM)

External

Genesys

Toronto (Flexible)
Internship

Software Developer in Test, Intern (WEM)

External

Genesys

Toronto (Flexible)
Internship

Software Developer in Test, Intern (Genesys Cloud)

External

Genesys

Toronto (Flexible)
Internship

Software Developer in Test, Intern (Agent Development)

External

Genesys

Toronto (Flexible)
Internship

Software Developer Intern, Predictions Data & Decision Science

External

Genesys

Toronto (Flexible)
Internship

Software Developer Intern, Analytics

External

Genesys

Ontario, Canada
Internship

Software Developer Full-Stack Intern, AI Scoring, Evaluations and Surveys

External

Genesys

Toronto (Flexible)
Internship

Software Developer, Intern (Genesys Cloud)

External

Genesys

Toronto (Flexible)
Internship

Senior Software Engineer – Voice Platform

External

Genesys

Budapest, Hungary
Full-time

Executive Assistant

External

Genesys

London (Flexible)
Full-time

AI and Experience Orchestration Director

External

Genesys

Toronto (Flexible)
Full-time
147,400 – 193,400

Principal, AI Software Engineer– Agentic & Industry Solutions

External

Genesys

Texas, USA
Full-time
174,100 – 306,300

AI & Experience Orchestration Director (Sales Overlay)

External

Genesys

Paris, France
Full-time